The Customer Section of NIPO website and the direct support phone numbers are the two ways you can make a support contact
The Customer Section
comprises product documentation, support materials and information. Here you can see all the items that are related to the survey solution(s) you are using.
Even more importantly, through the forms in the Customer Section you can easily report your problem
. Every raised query goes directly into the hands of our Support team.
In summary, the Customer Section serves to:
- Report a bug/ issue
- Download documentation
- Access training videos
- Update personal and company info
The Section is accessible to all our customers, and every user of our solutions can ask for login credentials
, after which he or she receives a unique personal password.